Privacy Notice

Privacy Notice

Author: Jack Bradley (Director)

Last Updated: 25th April, 2020




The website (hereafter referred to as “the Site”) is owned and operated by Vegan Letterbox Hampers Ltd (hereafter referred to as “We”, “Us” or “Our”), having Our registered address at 37A High Road, Hitchin, SG5 3LL. We are a Limited Company in England and Wales operating under Registration Number: 12564380.

This document pertains to the way We collect, store and utilise data collected from you during the course of a visit to our Site.




We value our customers’ privacy and we are committed to protecting your data security. As such, We have created the following Privacy Notice within the guidelines of the General Data Protection Regulation (EU, 2016/679), and the Data Protection Act (UK, 2018).


Contact us


You can contact us by email at Complaints relating to how we handle your personal data should be directed to Jack Bradley.


Types of data we collect about you

Through the course of an online sale on our Site, we will collect the following types of data, which are necessary for us to fulfil your order:


Your name, address, email address, telephone number and other contact information as deemed necessary in order for Us to fulfil our contractual obligations.


We will retain your shopping history and use details of the products you have previously purchased to make suggestions to you for other products which we believe you will also be interested in.


We will retain and evaluate information on your recent visits to our website and how you move around different sections of our website for analytics purposes to understand how people use our website so that we can make it more intuitive.


We will keep a record of the products or pages on our website that you have clicked on and use that information to target advertising on this website to you that is relevant to your interests, which we have identified based on articles you have read.


We will retain the above information about you for as long as deemed reasonably necessary in order to fulfil the uses listed above.

Use of Cookies to collect data


Our website uses Cookies to collect data automatically about your visit to your website. The use of Cookies is for the following reasons:


To keep you logged in, if you have created an account, and to keep track of any orders you have started but not yet completed


To track items that you may be interested in. These items may subsequently be advertised to you on social media platforms or search engines that you frequent.


Your web browser will give you the option to disable or delete the cookies that we have collected about your visit. As a consequence some of the functionality mentioned above may be affected.


Our legal basis to collect data


We are legally required to collect data from you through the course of an online sale in order to fulfil our contractual obligations to provide you with your purchases.


Information gathered through your visits to our site that have not led to an online sale are gathered consentually. Please see the following sections to learn more about how to view or request your information to be permanently deleted.

Data Storage


Data is stored through our partners at Wix, who are certified under the EU-US Privacy Shield Framework. Signup and login processes are completed through secure servers and all information is protected using cryptography.


We do not sell, lease or transfer your data to others.


Payment information is received by Wix, who are Payment Card Industry Data Security Standards (PCI DSS) compliant and is accredited as a level 1 service provider and merchant.

Right to Access


You may, at any time, request a copy of the data we have gathered about you. Please address any requests to Jack Bradley using the email address

Right to Withdraw


You may, at any time, request for your data to be permanently deleted from our databases. Please address any requests to Jack Bradley using the email address

Right to lodge a complaint

You have the right to lodge a complaint about the way we handle your personal data, at any time, to the Information Commissioner’s Office by phone to their hotline on  0303 123 1113.

Changes to Our Privacy Notice


We regularly update our Privacy Notice. This version was last updated on 25/04/2020.