Where do you ship to?
We are now shipping worldwide! Woop Woop! Just enter your country at checkout and the shipping price will automatically calculate. If your country doesn't appear, please email us at and we will sort it out!
How long before my order is dispatched?
Weekday orders before 3:30PM will be dispatched same day.
Orders after 3:30PM on Friday will be dispatched at 9AM on Monday.
How much does shipping cost?
Shipping costs vary from product to product.
Add the items to the cart and select your country to see the shipping cost.
Don't worry, you can still change your mind and you won't be charged anything at that stage.
How long will it take to receive my order?
If you select 1st Class, your order will take 1-2 working days.
For Standard Delivery, your order will be with you within 3 working days.
3-5 Working Days
International Zones 1 & 2 & USA
6-7 Working Days
Will I need to be at home to receive my order?
You will not need to be at home to receive letterbox parcels as the box size allows it to be conveniently posted through your letterbox.
For Mega Box or larger hampers, you will need to be home to receive your delivery.
What do I do if I still haven't received my delivery?
Don't be shy! Let us know straight away if you think your delivery should've already arrived. Drop us an email at and we'll let you know the status of your order.
Any other Information?
Please be aware that chocolate is highly toxic to dogs and cats. We wouldn't recommend ordering a letterbox parcel if you have a pet home alone that has access to your front door. If you find that your pet has eaten any chocolate, we would recommend ringing your emergency vet as soon as possible for advice.